StrideUp and your privacy

At StrideUp, trust begins with transparency. We believe finance should feel fair, ethical and human, and your data is no exception. You can be confident that your personal information is handled securely when you visit our website, speak with us or use our products.

We’ve created this brief summary to show how we collect, use and protect your data. For full details, please see our Privacy Policy.

Read our full Privacy Policy

Information we collect

Here are the types of personal data we may collect from you:

  • Personal details such as your name, date of birth and contact information
  • Financial and employment details
  • Identification and verification information
  • Data about how you use our website and services (if you consent to cookies)
  • Information from credit reference and fraud prevention agencies

For more on the types of data we process, see section 1 of our full Privacy Policy.

How we collect your data

We collect your information from:

  • Your application and communications with us
  • Identification documents you provide
  • Credit reference and fraud prevention agencies
  • Website analytics tools, such as Google Analytics

You can find more information in section 1 of our Privacy Policy.

How we use your information 

We use your data to:

  • Assess your eligibility for our products
  • Provide and manage your home finance
  • Verify your identity and prevent fraud
  • Meet our legal and regulatory obligations
  • Improve how our website and services work
  • Keep you informed with updates and relevant communication (where you have given consent)

For more details, see section 4 of our full Privacy Policy.

Who we share your data with and why

  • We may share your data with trusted third parties who help us deliver our services, including:
  • Credit reference and fraud prevention agencies
  • Professional advisers and solicitors
  • Partner institutions and suppliers supporting your application
  • Regulators and law enforcement where required
  • We never sell your information.

For more details, see section 5 of our Privacy Policy.

How long we keep your data

We keep your data for as long as necessary to provide our services and meet legal or regulatory requirements. Once that period ends, we securely delete or anonymise it.

For more on how we store and retain your data, see sections 6 and 7 of our Privacy Policy.

Your rights

You are always in control of your personal information. You can:

  • Request a copy of the data we hold about you
  • Ask us to correct or delete details
  • Withdraw consent for marketing at any time
  • Object to or restrict how we process your data
  • Contact the Information Commissioner’s Office (ICO) if you have concerns

For more on your rights, see section 8 of our Privacy Policy.

Any questions?

We would always recommend reading the full Privacy Policy for complete details.

If you do have any questions, you can always reach us directly:

Read Privacy Policy

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