Customer Support

Existing Customers

Our customers are what make StrideUp special. We are really pleased to have you as a customer and we are keen to support you for the entire life cycle of your HPP. If you would like to chat about anything to do with your HPP please contact us using one of the below methods:

• Phone 0330 818 1226 (Monday - Friday, 9am-5.30pm)

• Email customers@strideup.co

• Write Third Floor, 20 Old Bailey, London, United Kingdom, EC4M 7AN

Here to Help

The increase in cost of living is affecting everyone, if you are having any financial difficulties you are not alone.

If for any reason you find yourself in financial difficulties, or fear you may do soon, we're here to help. Please contact us as soon as possible so that we can help you. The earlier we are able to understand your situation the faster we can help you.

Free Independent Advice and Support

Whilst we are always here to talk, you may also want to seek free independent advice and support. There are many organisations ready to support you.

Additional organisations also exist to help dealing with the cost of living, financial or other worries that may affect your ability to cope. Below is a list of organisations that can help you for free.

Not all issues are related to finances. Whether you are struggling with health issues or other challenges in your life there are many free organisations that exist to support and guide you.